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User rating: 1.99 Read Reviews | Rate Theatre

2655 Cliffe Ave., Courtenay, BC V9N 2L8

250-338-5502 | View Map


1.99 / 5

User rating: 1.99

Based on 157 votes and 146 reviews



  • General Experience User rating: 1.87898089171975
  • Concession User rating: 1.89041095890411
  • Cleanliness User rating: 1.8843537414966
  • Theatre Presentation User rating: 1.92307692307692
  • Customer Service User rating: 2.36

 

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Theatre Reviews

Showing 121 to 130 of 146

Run Down and Dirty

June 23, 2014

This is by far one of the worst theatres I've ever been to. The seats are all broken, with masking tape "X's" taped on the broken ones, which is pretty much all of them. Just because it's the only theatre in town doesn't mean you shouldn't keep the seats properly repaired!!! The floors are always sticky and the screens are ridiculously small and dirty as well! Anyone giving this theatre a rating better than a one star must either work here or be related to the slumlord of this place. I'd rather drive for 1.5 hours to ge to a decent theatre. It's no wonder that sales are down in theatres when they obviously don't care about the comfort of their well-paying customers.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

The taco chips were stale and were expensive

May 11, 2014

The seats seem small for ordinary sized people, I had one overflowing his seat, onto mine, so I moved, I have had kids kicking my chair, it is almost empty every day of the week but Tuesday where the movie is $5.25 but they don't put the price out in the open, they just advertise the popcorn, pop and movie deal on Tuesday. One Tuesday they ran out of popcorn before movie started, so I just went to see the movie and never got the popcorn. Movie place fits town, town is over priced, low end in many ways, and people are marginalized for other people's entertainment, so they could use some competition.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

poor movie selections

April 29, 2014

Always leaving town to see the good shows. Seats are in bad condition. Overiced tickets for the overall experience. If the seats, food, and movies were better, it would justify the price.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Amazing!!!!

April 29, 2014

The workers know how to treat people and are good with small talk the seats are very nice the pop corn and food is brilliant!!!! ect.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Bad movie selection

April 05, 2014

I usually have to drive out of town to see some of the movies that i want to see. It is frustrating to see them advertised but they are never played at THIS location. Also the seating is the worst!! Seats are often broken an crooked. Concession is outrageously priced. I refuse to buy from concession

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

The importance of perspective

March 10, 2014

Why 4 stars?....here's why; go to this theatre any SUN, MON, WED or THURS and you will literally have it to yourself. Courtenay is a small town with middle-low income. It can't support the massive "ant farm" ultra plex experience. Its old... NOT dirty, there's a difference.

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

worst theatre I've been to

March 06, 2014

Seats put my rear end to sleep after about half an hour. Spent forty bucks for stale popcorn and a sore bum. The place is in serious need of upgrades. A friend sent me some passes and I wouldn't even go back for free. Also, would really like to see some kids movies in 2d (you know, a normal movie) at reasonable times. Really wanted to take my kids to the Lego movie but it only plays once a week on weekends when I'm working and I'm personally against taking younger children to 3d movies. All things considered I will just take them to Nanaimo, the little bit of gas I'll pay for will make up for the extra cost I'd be forced to pay to go to the 3d version.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

SPOTS ALL OVER THE SCREEN

March 05, 2014

I dont know if it is the screen or the lens but there is always shit on the screen that shouldnt be there! Seats sucks, Concession sucks, staff is okay.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Worst seats ever!

February 28, 2014

We drive an hour away to Nanaimo to see a movie and make a day of it. Seats are terrible!! If the owner was to spend some of his money on upgrading those... We would come back.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

February 26, 2014

This place is a dog house. Seats are uncomfortable and arms of the seats are uncomfortable. The theatre is dirty. Who is the slum lord?

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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