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User rating: 3.35 Read Reviews | Rate Theatre

3840 - 56th St., Wetaskiwin, AB T9A 0S8

780-352-3922 | View Map


3.35 / 5

User rating: 3.35

Based on 19 votes and 17 reviews



  • General Experience User rating: 3.42105263157895
  • Concession User rating: 3.5
  • Cleanliness User rating: 3.33333333333333
  • Theatre Presentation User rating: 3.26315789473684
  • Customer Service User rating: 3.21052631578947

 

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Theatre Reviews

Showing 11 to 17 of 17

Love the popcorn

August 14, 2015

I love their popcorn better than the city popcorn (and you don't have to pay for your sprinkles!). We have been to this theatre many times and have never had a major bad experience. Once or twice the lights have been forgotten on or the bathroom needed cleaning, but upon making the staff aware, the situation is always rectified.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

July 27, 2015

poorly treated last couple of visits and yeah not the best theater

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Just awful

May 15, 2015

Been to this theatre many times, fairly average quality for a small town. The old building could use some renovating and a good clean. The manager is very friendly towards customers, but rude to the staff. Some time ago, while waiting for my theatre to be cleaned, I overheard her yell and swear at the young teens for not having it done on time. More recently I arrive about 10 minutes late for my movie. Apparently no other customers had bought a ticket for this particular movie, so the staff had not begin playing it. They then refused to start the movie and asked me to choose another one. These rules (presumably made by the manager) are turning away customers. I will likely make the trip to Edmonton for a nicer cleaner experience.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

little care is obvious.

May 08, 2015

Not very clean every time I go there. Prices for any food or drink is very high. Lights are never repaired. Teens working don't seem to really care about their jobs and treat you like a disturbance.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Passable

March 23, 2015

You are getting what you pay for with this small town theater, a passable movie experience where if all you want to do is see a movie it will do the trick. Past that though the theater can be frustrating. It is not uncommon to walk down an aisle and notice your shoes are sticking to the floor due to some drink not being cleaned up properly. When you sit down realizing that you cup holder is filled with paper or a wet napkin you would rather not touch, or my friend has sat down to realize his seat was wet, and not a cold wet but a warm wet... Popcorn and wrappers are strewn throughout that have not been cleaned up. And every once in a while lights in the theater aren't turned off or they will leave the door open leaving a glare on the screen. If staff took the time to clean properly and were more vigilant at quality this could easily be resolved but this has been a problem for a while now.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Standard for a theater but not great

May 16, 2014

Been to this theater many times. It's pretty standard. It's decently comfortable and concessions are the usual. Lobby clean except for the popcorn table. (Usually disgusting) Floors in theater are cleaned poorly between shows. All in all it's not bad, but I have one major pet peeve. The staff doesn't care at all what goes on during movies. Local teens and young adults are noisy, talk, use cell phones, kick seats, etc. Even when reported, staff does nothing. (Usually they're friends...it's a small town) Camrose and Edmonton may cost more, but worth it to not have to deal with the hassle, and actually be able to see and hear the movie.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

A TREAT FOR MY FAMILY

November 21, 2013

All the comforts of the big city cinemas, but the convenience and pricing of small town and close to home. It was a very relaxing and affordable experience for my whole family. We will be back to enjoy many more movies.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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