Thank you for rating this theatre!

User rating: 3.85 Read Reviews | Rate Theatre

800 St. Albert Trail, St. Albert, AB T8N 7V2

780-544-8067 | View Map


3.85 / 5

User rating: 3.85

 



  • General Experience User rating: 3.75
  • Concession User rating: 3.57142857142857
  • Cleanliness User rating: 4.28571428571429
  • Theatre Presentation User rating: 4.28571428571429
  • Customer Service User rating: 3.375

 

Please rate this theatre

  • General Experience *

  • Concession

  • Cleanliness

  • Theatre Presentation

  • Customer Service


Type the code:




Theatre Reviews

Showing 1 to 7 of 7

Love the reclining seats.

March 31, 2018

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Our favourite theatre

July 30, 2018

Self serve pop is nice but congested and messy. Wouldn’t like to see it on a busy day. Popcorn is good and when you order extra butter they actually add it half way like it should be. Really impressed with the seating. This has become our favourite theatre.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Best seats in town

March 12, 2018

We enjoyed the customer service. The staff are cheerful in a way Cineplex staff can never be. I'm not sure what they put in the staff water but it's working, so don't change it. Seats are so comfortable my wife fell asleep and was snoring loudly...lol. The cleanup crew in thorough, bathrooms were clean. Popcorn was good, but we went when they had just opened, so they'll improve from there.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

May 17, 2018

way too long a wait at concession, love the seating the size of the screen etc. just not enough people manning the concession. otherwise fantastic.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Volume

June 15, 2023

The volume was so loud I could hardly sit there. Our grandkids were crying and plugging their ears!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Except the lobby cleanliness is was good

June 19, 2019

I was shocked walking into the theater for the first time, literally bags of popcorn spewed all over the floors, that is not acceptable especially when you are with someone who is on 2 canes for walking, it's a safety issue & a lawsuit waiting to happen !!!

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

FREEZING COLD

February 19, 2024

They told me they couldn't turn up the heat in the theater. What a bunch of lies. Dress warm and bring a blanket

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1
Change Location