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User rating: 1.80 Read Reviews | Rate Theatre

10330 109th St., Grande Prairie, AB T8V 7X3

780-513-5534 | View Map


1.80 / 5

User rating: 1.80

Based on 29 votes and 27 reviews



  • General Experience User rating: 1.79310344827586
  • Concession User rating: 1.82142857142857
  • Cleanliness User rating: 1.60714285714286
  • Theatre Presentation User rating: 1.81481481481481
  • Customer Service User rating: 1.96428571428571

 

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Theatre Reviews

Showing 21 to 27 of 27

So dirty, so slow, so many advertisments.

August 21, 2014

I recall seeing stardust here, there was about 20 minutes of adds / movie previews. Why wasn't the ticket free? yeeesh. Then there's the 20 minute line to get to the concession with ... one person in front of me. Train your staff, invest in upgrades etc. You guys are making money hand over fist. Time to reinvest some! The bathrooms are disgusting. Many outhouses are cleaner. If it wasn't the only theatre in town ... I'd probably never go back here. Also, not everyone wants to see everything in 3D!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Upgrades Needed!

January 30, 2014

This theatre has been run into the ground since the day it opened. Time to get with the times management.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Dirtiest theatre I have ever been in!!

December 25, 2013

Staff seems lazy and unmotivated. The seating area is disgusting....just imagine how dirty the concession equipment is!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Some Big Corps Never Change

October 31, 2013

Used to work at this theatre 14 years ago. At that time the same complaints about signage and better staffing at peak times have not changed. No management presence and young kids get brunt of complaints. CINEPLEX if you are listening this theatre is a gem and very very busy - look after your customers and young staff better.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

decent

August 05, 2013

Everything basically as it should be. Line up at door sorta sucks though. More garbage cans on way out of a movie would be nice; they get over full after a show. Concession and service is normal. Overall, fun for a night out.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

July 30, 2013

Always seems a little chaotic at the door. Some signage would be helpful to let people know what lineup they are standing in, the cashier, the express, the ticket dispenser.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

seats sticky and dirty and broken

July 14, 2013

came to watch despicable me 2 in 3d. two seats were broken and the one i sat in was so sticky and dirty it was disgusting. someone had spilled their drink all over and the plastic was gross. theater full so no other place to sit the movie was very good. the experience of sitting in the theater however not so great

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3
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