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User rating: 3.80 Read Reviews | Rate Theatre

19683 Seton Cres, SE, Calgary, AB T3M 2N9

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3.80 / 5

User rating: 3.80

Based on 14 votes and 13 reviews



  • General Experience User rating: 3.64285714285714
  • Concession User rating: 3.75
  • Cleanliness User rating: 3.85714285714286
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3.76923076923077

 

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Theatre Reviews

Showing 11 to 13 of 13

Design flaws

July 28, 2018

When you come in you have to walk thru the box office line up to get into the theatre. another flaw is theatre one has only one entrance so if you are in the front row like is people are constantly walking in front of the screen to come and go. Seats are great!!! Concession is crazy pricey! Period!!! 38.00 for two admissions and another 40.00 to get a 2 popcorn 2 drink combination Half that to go to Landmark Shawnessy!!

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

All the comforts of home!

July 28, 2018

I don’t know what theatre the other guy was at but I certainly had a positive experience at the Seton Cinema. My favourite part, other than the movie, was the comfortable seating. It felt like a little bit of heaven. A lot of the staff are young people, probably students and they are so friendly and efficient. My husband and I are seniors and we love the movies; we have both decided this is our favourite cinema location!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Poor Customer Service

July 14, 2018

My friend and I took a seat in our pre-purchased seats only to find out the wall/railing blocked the bottom half of the screen. We went to customer service and were offered to see a later movie or a refund. After getting refunded we were then told to leave. On the website there was no disclaimer that these seats did not offer a full view of the screen. TERRIBLE MANAGEMENT.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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