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User rating: 3.29 Read Reviews | Rate Theatre

300-388 Country Hills Blvd. NE, Calgary, AB T3K 5A6

403-226-8687 | View Map


3.29 / 5

User rating: 3.29

Based on 46 votes and 34 reviews



  • General Experience User rating: 3.10869565217391
  • Concession User rating: 3.13953488372093
  • Cleanliness User rating: 3.29545454545455
  • Theatre Presentation User rating: 3.47727272727273
  • Customer Service User rating: 3.42857142857143

 

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Theatre Reviews

Showing 31 to 34 of 34

Smells like urine

December 29, 2013

This theatre should be torn down. It is always dirty, the hall smells of urine. Whenever I've had a problem the customer service is apathetic and unhelpful. I keep saying I'll never go back but it is conveniently located for Airdrie. So I go back and am reminded every time why this theatre is terrible and I should drive the extra few mile to go somewhere decent! Oh and the sound quality was AWFUL and when I mentioned it to staff they said "I don't know what you mean." Asked to speak to a manager who never showed up. Was once left out in the freezing cold with my newborn baby for the stars and strollers show. Was told by the manager that they were not open yet (6 mins before opening) He wouldn't us in and then was 5 mins late opening!!! This place truly sucks the big one.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Not a good experience

December 14, 2013

The ticket office was closed so we bought tickets at the self-serve. Standing in line for snacks some woman walked directly to the front of the line and the kid behind the counter sold her a ticket. We couldn't believe the colossal gall she had or that she got served without waiting in line like the rest of us. We won't be going back.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Subpar to Cineplex but same costs

August 17, 2013

This theatre can be a gong show at times despite being large. Find the concession food/combos subpar to Cinepelx, as well as general set-up. Glad there is competition though, but who wants Pepsi over Coke? LOL There needs to be 1-2 more movie theatres in NW Calgary

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

WORST 3D MOVIE EVER

August 02, 2013

just watched the movie wolverine and have nothing good to say about my experience. There was not one part in the whole movie that was 3D. Cant believe that you would even charge people for the crap I just watched. The least you guys can do is atleast preview the movies and see it for your self. Been to a lot of 3D movies and this by far was the worst.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4
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