100-16061 MacLeod Trail SE, Calgary, AB T2Y 3S5
Based on 25 votes and 24 reviews
Showing 1 to 10 of 24
Always a great experience
March 16, 2017
I always look forward to visiting Landmark as i get a lot of value for the money I spend. The only thing I don't care for are commercials before the film.
Long lineup and slow service!
December 18, 2016
We have a free pass .. just need our popcorn to go with it. 50 or so people in the line in front of us, line barely moving. Ugh!
December 13, 2016
What's next Metal Detectors before entering the theater.also make the selection screen large enough for those who have trouble seeing with small seat display I go to the ticket kiosk to find out where I want to sit before going to concessions to get my ticket.
November 18, 2016
I LOVE that I pick my seats when I buy my tickets!! It takes all the stress out of it! I can get early tickets for a busy movie and not worry about lining up for hours to get a seat! The staff are great and the concession line moves fast.
Free refill at confession
September 15, 2016
Managment Will help you solve an issue if they are able to. Best of all still give refills on large popcorn and drink. Unlike some theaters that want more money.
WORST SERVICE IN THE WORLD!!!!!!!!!!!!
August 19, 2016
Line up for the concession is always so long, we arrived 30 mins before our movie and we still missed the beginning. When at the front of the line, staff were talking to each other instead of serving people (will explain the long wait). Seats super dirty. Just an all round terrible theater. Spend the extra 20 mins and drive to Chinook, trust me, its worth it.
Worst customer service I've experienced
August 05, 2016
I came on Friday August, 5th in the afternoon at 12:30 and I went to the ticket concession to get two tickets to see the earlier Suicide Squad showing. No line at all, yet I was rushed by an older woman (Rheet-Anne, or something) who was not listening to me while I was trying to choose my seats (the screen was so blurry so I couldn't tell what I was reading). She kept interrupting me until I finally told her to please calm down. Finally was able to figure out seats and was not apologied to. I'm not sure what her deal was, but I tried to be pleasant until I was treated with disrespect. Definitely not impressed with this experience!
Worst in Calgary
August 02, 2016
Stood in line 30 min for popcorn, twice in the last three months. Worst managed theatre in Calgary. When I complained at the counter the 16 year old attendant said yeah people called in sick.... BS, this is normal at this theatre
Poor customer service and safety
July 28, 2016
Tuesday night we started to watch the movie , then the power went off in the building. Our concerns are : NO EMERGENCY lights at all , no employees showed up to inform us what is going on , staff not trained how to handle an emergency. Then they ask you to leave ....... no discussion who to call to receive credit etc. Very poor safety practices and we they still got paid.
Go to Chinook Cineplex
July 11, 2016
Tickets and guest services are always closed. Concessions should sell snacks and not tickets. The line is lonnggg. Never again. Go to Chinook.