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User rating: 1.41 Read Reviews | Rate Theatre

4188 - 4TH AVENUE, Whitehorse, YT Y1A 5E3

(867) 668-6644 | View Map


1.41 / 5

User rating: 1.41

Based on 39 votes and 35 reviews



  • General Experience User rating: 1.33333333333333
  • Concession User rating: 1.35135135135135
  • Cleanliness User rating: 1.34210526315789
  • Theatre Presentation User rating: 1.31578947368421
  • Customer Service User rating: 1.72972972972973

 

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Theatre Reviews

Showing 1 to 35 of 35

Staggeringly bad

November 25, 2016

Bad in every respect. Tiny screen. Horrible sound. The world's worst cinema seat design - the floor literally slopes upward towards the screen. Antiquated ticketing system. Seats that redefine the word 'uncomfortable'. Etc.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

An absolute cesspool of filth and putridness!!!! come on landmark step up

October 18, 2016

Just plain nasty. Bathrooms are beyond disgusting, very unkept and unhealthy. The smell of staleness, and urine and body odour is the norm in the theatre. No air conditioning or what? Come on Landmark President or CEO, pay Whitehorse a trip and visit your two shitty theatres. They both are absolutely in abysmal state and condition. For Shame! For Shame! Booooo! Knock 'em both down to ground. Build one state of the art one with 6-8 screens and reap the proceeds. Qwanlin is a complete embarrassment for Whitehorse and Landmark should be ashamed at not reading the reviews and lack lustre response from the public for this threate, but Yukon Theatre as well. Corporate Landmark obviously doesn't give a rats behind! Send a statement out in local newspapers stating what as a company YOU are going to do. If not, continue to watch the dismal decline of ye old crap hole traditional theatre.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Just Bad

September 23, 2016

This threatre is dirty, the screen and sound systems are awful and the prices are ridiculous!! I can't believe this is my only option... So bad.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

We need updated theatres

August 24, 2016

The Qwanlin Cinema Centre was very nice...30 years ago. The building is old, the chairs are uncomfortable, and are falling apart. The teenage staff are about as engaged in their jobs as one might expect. A renovation is the minimum this building needs in the short term. It's too bad that the plan for the new theatres at Chilkoot Way was abandoned.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Sad state of affairs! Terrible beyond belief.

July 20, 2016

Took the family to Finding Dory. Had tickets pre-paid online....walked in, nobody checked for them or anyone's at all. One concession side open, massive line up. Asked the fat kid working (he was stressed out obviously) for butter. Huge sighhhhh and eye roll. Get in the theatre, no Air Condition or any ventilation by any sense of the word. Fricking hot, sweaty from all the body heat. Just gross. No usher checking the aisle or seats for patrons. Back door opening repeatedly letting people in for free. Level it to the ground and make over flow parking lot for Qwanlin Mall or the School. Good riddance.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

poor poor poor

May 23, 2016

for a city of 35,000 this theatre is a disgrace.... come on Cineplex ..... come to the north and make some money.... and serve Alaska at the same time.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Urine for a treat.....

May 17, 2016

Was in town for work and thought I'd check out a flick. What a disappointment, this place is just filthy and smells awful. The seating is old and some chairs were broken. The technology (screen, projector and audio) seems as though they were re-purposed from some movie house in a 3rd world country. The locals say the other theater in town is even worse. I shudder to even imagine that being possible.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Disgusting excuse for a theater

March 01, 2016

Absolutely yucky, overpriced, and in need of a nuke and pave job.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Only when absolutely necessary

February 22, 2016

I really wanted to see Deadpool in the first week so off to the Qwanlin it had to be. Otherwise I have avoided Whitehorse cinemas for at least a year. With my 50" TV at home it's the only rational choice. The audio for Deadpool was absurdly bad - so quiet and muffled that with the rapid-fire dialogue and the big crowd I missed a significant amount of jokes. The screen is shockingly small by any modern cinema standard. With only 1 way of paying you stand in line forever (unless you buy your tix an hour in advance, as I did). But I should remember to not even pay next time - what's the point when there's no one even checking ticket stubs?

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Unable to select half a star, only a full one.

February 21, 2016

It's great! Like being in a haunted house while watching Star Wars.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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