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User rating: 4.11 Read Reviews | Rate Theatre

55 Bloor Street West, Toronto, ON M4W 1A5

416-961-6303 | View Map


4.11 / 5

User rating: 4.11

Based on 16 votes and 11 reviews



  • General Experience User rating: 4.25
  • Concession User rating: 3.86666666666667
  • Cleanliness User rating: 4.13333333333333
  • Theatre Presentation User rating: 4.06666666666667
  • Customer Service User rating: 4.21428571428571

 

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Theatre Reviews

Showing 1 to 11 of 11

WORST CUSTOMER SERVICE

November 27, 2016

My son and I came to watch a movie that starts at 6:55 pm. We came at 6:15 and got in the Auditorium while they were still showing the same movie but it was the credits rolling on the screen. There wasn't a line up and we didn't even know that we should line up at the front since they didn't have an usher or anyone organizing it. So a cleaner came in and told us to line up just like everyone else meanwhile there wasn't s line up. He was very rude and very disrespectful with a condescending tone. I would like it if their district GM can contact me so they can better assist people and perhaps assign an usher if movies ate being shown that close to each other so ppl don't get confused and get disrespected by their staff.

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 0

VIP Comfortable

August 19, 2016

Get some Gluten free snacks please

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 0

Layout and design

March 06, 2015

With 35 years of film viewing in Toronto I have always found the Varsity VIP the most comfortable venue in town.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

CAN'T ANSWER PHONE

January 14, 2015

I have never experienced a business that advertises a phone number on the internet that states that it does not accept incoming calls. This is a first!!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Great Theatre

January 06, 2015

Convenient location, close to subway and parking in the building. Close to shopping and restaurants. The theater itself is clean and well maintained, but there is no theater seating.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

should remove first 2 rows

November 28, 2014

It's impossible to watch movie from these rows , please remove these rows so everyone will enjoy the movie

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

October 24, 2014

Convenient location, easily accessible from all directions by public transit, many good restaurants nearby. Theatre itself is clean, well-run, always well-programmed, has pleasantly appointed lobby area, where one can enjoy a glass of wine before the show, and there is no game room with all those god-awful video games that one finds in most movie theatres these days as they are mostly catering to children and teens, it seems. In short, this one is the must go-to destination for the discriminating adult movie goer.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best location easy underground inexpensive parking

November 30, 2013

Excellent theatre ....all the best movies....great restaurants nearby...also on the subway line

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

good theatre for older crowd

November 25, 2013

older renovated theatre, serves wine in the lobby. good for adults, not in an area of kids or teens. great shopping nearby

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

The best movie theater for adults

October 18, 2013

What's great about the Varsity is that it isn't tailored to kids. They don't have video games; they have a wicked fish tank. And lots of Oscary movies. The 6 theaters that were built in addition to the 2 old ones have stadium seating. The older two do not, but the bigger one, #8, remains one of the best theaters to watch a movie in. This is also one of those theaters where the customer service tends to be quite above average.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5
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