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User rating: 3.84 Read Reviews | Rate Theatre

2300 Yonge Street, Toronto, ON M4P 1E4

(416) 544-1236 | View Map


3.84 / 5

User rating: 3.84

 



  • General Experience User rating: 3.6
  • Concession User rating: 3.8
  • Cleanliness User rating: 4.2
  • Theatre Presentation User rating: 4.2
  • Customer Service User rating: 3.4

 

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Theatre Reviews

Showing 1 to 4 of 4

Terrible VIP Experience

September 05, 2016

Paid extra for the "VIP" experience and it was absolutely horrendous. First of all we had to go to the bar and bring our own food back to our seats (like any regular service movie), later we had a friend joining us and the usher wouldn't even show her where to go. This may sound like "first world problems" but when you're paying extra for something different you should receive it. The girl who I received the WORST service from was the one with an Australian accent, she didn't care to make us happy at all. WILL NEVER GO BACK!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Manager is in need of personality adjustment.

July 20, 2016

On various occasions I have found the manager to be disrespectful and unfriendly. I have dealt with him and never found him helpful. Approach with caution, very unpleasant person.

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Cleanliness is not their forté

December 23, 2014

I find the floors near the concession and sometimes in the theatres are not cleaned as frequently as they should be. Obviously presentation of the environment is not conscientiously being considered. But, despite this, it's the one theatre I go to most often and the one I like the best.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

FANTSSTIC

March 23, 2014

LOVED THE SERVICE

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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