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User rating: 3.88 Read Reviews | Rate Theatre

#1 Promenade Circle Promenade Shopping Centre, Thornhill, ON L4J 4P8

(905) 764-3247 | View Map


3.88 / 5

User rating: 3.88

Based on 21 votes and 19 reviews



  • General Experience User rating: 4.09523809523809
  • Concession User rating: 3.94736842105263
  • Cleanliness User rating: 3.85714285714286
  • Theatre Presentation User rating: 3.61904761904762
  • Customer Service User rating: 3.85714285714286

 

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Theatre Reviews

Showing 1 to 19 of 19

Love it! Great movies, best prices, seats and parking.

January 17, 2017

Total package experience. Recommend 100%.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best theatre seats!

January 05, 2017

This theatre is truely a hidden gem! A lot quieter than a silvercity, very reasonably priced, friendly staff and the new reclining leather seats are very roomy and comfortable, almost like being at home. Not to mention lots of parking and a large food court nearby.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

5 dollar Tuesdays

January 03, 2017

Been attending this theater for over 15 years. Now it has all kinds of impressive improvements!! WOW the new reclining seats are so awesome, so comfy and the popcorn is always perfect..It's always a friendly family atmosphere. And prices always fit my budget! Best cinema in town !! Love it.!!!??

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

intimate vip experience

December 18, 2016

What a difference! The new renovation at promenade theatre is fantastic. Big comfy recliners in a small theatre make the experience seem more intimate and special. The staff are fantastic and the price is still low. I highly recommend going. (But, if it's a popular movie or night, come early to buy your tickets. The big chairs mean less seats in a theatre and more demand)

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

New seats are awesome

December 18, 2016

Wow what a great experience The new lazy boy type seats are great .feet up. Lay back enjoy the movie..great price too

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

A Pleasant Alternative

November 11, 2016

Less deafeningly loud than its big chain competitors. The cinema is clean, the staff are friendly, and it is usually not very crowded. It is a much more pleasant viewing experience than larger cineplex outlets.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

best theatre in Thornhill

November 04, 2016

we are so happy to discover this theatre , small, warm, people really enjoyed and the price is just amaizing

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Small cinema great for kids

September 25, 2016

This is the ideal cinema for small children, especially those who are sensitive to noise and who find the large box chain theatres too loud and intense. Before the movie, you can visit the Promenade Mall, and then take in a movie, in a cozy atmosphere reminiscent of yesteryear. Prices are comparatively cheaper than the going rate and the screen is just fine.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

customer service is very bad

June 18, 2016

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

toronto

June 18, 2016

I feel very safe and comfortable in this theatre. Staff are always friendly and they don't rush me. I like this theatre very much and go there every Saturday with my friends.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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