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User rating: 3.70 Read Reviews | Rate Theatre

1380 London Road, Sarnia, ON N7S 1P7

(519) 541-0959 | View Map


3.70 / 5

User rating: 3.70

 



  • General Experience User rating: 3
  • Concession User rating: 3.25
  • Cleanliness User rating: 4.375
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3.875

 

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Theatre Reviews

Showing 1 to 7 of 7

Good times!

February 28, 2015

Love the theatre. It is a great place to go and relax. I've been there a number of times and always a good experience. Friendly staff, large screens, good snacks and comfy chairs. Excellent place to watch a movie!

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Where are all the grown up movies???

February 23, 2015

Ever since the theatre moved to Lambton Mall the quality of movies shown has been ridiculous. If you're 18 and younger you're likely very happy with the movies you're showing. For those of us 40 and up the choices are few and far between. Trying to navigate the stairs can be downright dangerous. Needless to say the new theatre has been a big disappointment.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

what the

November 20, 2013

the theatre is closed and moved to Exmouth - Lambton Mall Road at the other side of the mall

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Who decides what movie comes to the theater?

October 17, 2013

How is it decided what movies Sarnia gets? I am again disappointed that we are not getting a new release. (Escape Plan) If you are letting us see the preview in your theater shouldn't you offer the movie when it is released?

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Beautiful, comfortable facility

September 26, 2013

Very modern, comfortable facility.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great new theater but need customer service training

August 27, 2013

The new theatre is great as they have stadium seating etc. It is now very busy compared to the past. The only complaint I have is the staff need to be trained better to deal with customers. For example, there were two different prices posted for a food item and they could figure out which price to charge me. The manager was not very helpful and told me he would change the price to the higher one!

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 2

The Butler

August 19, 2013

Can't believe we're not getting The Butler in Sarnia Shameful!!!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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