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User rating: 2.41 Read Reviews | Rate Theatre

1100 Pembroke E., Pembroke, ON K8A 6Y7

613-735-8318 | View Map


2.41 / 5

User rating: 2.41

Based on 107 votes and 94 reviews



  • General Experience User rating: 2.53271028037383
  • Concession User rating: 2.19191919191919
  • Cleanliness User rating: 2.44117647058824
  • Theatre Presentation User rating: 2.2970297029703
  • Customer Service User rating: 2.6

 

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Theatre Reviews

Showing 1 to 10 of 94

Great Theatre-Considering Challenging Times

August 22, 2023

Folks are fortunate to still have the opportunity to go see a movie 🍿 in a Movie Theater! Many theaters are shutting down because so many people don’t support local theaters! Honestly, I’ve witnessed boorish patrons at the theater treating the staff with disrespect! Pay for your ticket. Turn off your phone. Eat your popcorn etc … Pick up your trash. Respect the patrons around you by not talking during the film. … Enjoy the experience. It’s a great theater to have in the local mall —- that’s getting fewer customers as people buy online and play more online games in their homes, as well as stream films on home screens .,. Folks, we’re losing our ability to gather together and share big spaces - big films — in the spirit of just enjoying a film 🎥. Support Your Local Movie Theater!

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

An honest review

August 03, 2023

Although I’ve read through the negative reviews and people bragging about driving to Kanata I believe these people should go to Kanata, cartainly not welcome in the valley. And the review about “not airing a certain movie” wake I please. This theatre is not expensive, people are nice and basically you go and watch a movie, enjoy yourself and go home. Yes the snack stand is a little small and lineups could easily be avoided by opening a second cash fir the rush before the movie and of course, the same start time don’t help. Overall you get to see a movie (and yes a bit loud at times) but the pros outweigh the cons. Go see a movie and don’t go with a snobby attitude.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

July 26, 2023

Judging a movie they refused to play sounds of freedom... because it's based on reality and they live for fake washed up movies... would not recommend this place to anyone...

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Good service

June 09, 2023

Very consistent with showtimes and good service. It’s an old theatre but is clean

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Terrible Experience

April 22, 2023

Brought my son, his friends and family for his 13th birthday Was given a very hard time by the owner questioning the children’s ages (they are tall) but made it a stressful situation, upsetting for the kids and myself to be given such a hard time. Repeatedly questioned on who was attending the movie, presenting to the owner who was coming in so he could see each person. I was buying tickets for 15 people (140$ for tickets) and another 100$ for food and was treated like crap All children were under 14!!! They made 2 of the boys feel bad for being tall and having facial hair, which is already awkward for them. Terrible setup for the concession. Expect a 20 minute lineup for food, concession closes as soon as movies start, not much selection. Movie theatres are extremely outdated and uncomfortable. Sound is horrible and carry’s from one theatre to the next. Service overall is very poor !! Will go back to driving to Kanata for our movies !!! Put some money and time into your theatre if you want people to enjoy their experiences

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Only Theatre We Have

December 30, 2022

Kids and I love to go to the theatre regularly but this one certainly needs some upgrades. The service is always fast and the staff are generally friendly and efficient. I just wish they had some newer chairs if anything.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Sadly in need of upgrades!!!!

September 02, 2022

The theatre smells. The seats are old and have springs popping out of them! The front of house lady is cranky most times. The sound travels big time through to the other theatres Not much selection at concession It’s truly worth the drive to go to Kanata…sad tho, the money could be spent here in Pembroke

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Horrible

March 11, 2022

Dont go to this theatre. Over priced and bad service, rude people

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Pembroke

August 21, 2020

Just a little too loud or maybe I'm just too old.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great Theatre!

February 16, 2020

Great friendly staff, Great prices for all concession items and for tickets, they will make sure you have the best experience possible and the sound quality is great.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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