Thank you for rating this theatre!

User rating: 3.99 Read Reviews | Rate Theatre

120 Dalton Ave., Kingston, ON K7K 0C3

(613) 547-7887 | View Map


3.99 / 5

User rating: 3.99

Based on 18 votes and 14 reviews



  • General Experience User rating: 3.83333333333333
  • Concession User rating: 4.05882352941176
  • Cleanliness User rating: 4.27777777777778
  • Theatre Presentation User rating: 4.11111111111111
  • Customer Service User rating: 3.66666666666667

 

Please rate this theatre

  • General Experience *

  • Concession

  • Cleanliness

  • Theatre Presentation

  • Customer Service



Theatre Reviews

Showing 1 to 14 of 14

Great theatre!

August 16, 2015

Always an enjoyable experience. Theatre is clean and the seating comfortable. Staff are always friendly. It's a plus to be able to pick your own seat.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Great popcorn& hot dogs

May 30, 2015

Super clean & efficient management.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

May 22, 2015

Great Theatre and seats very comfortable.... only wish the concession stands were not so expensive.......

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Welcoming

April 10, 2015

It's very welcoming and clean seats are very comfortable and lots of leg room and cheap!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Spacious and comfortable

April 07, 2015

Absolutely love the most comfortable large seats in this theatre. Customer service and popcorn always good. Don't like HAVING to pick a seat.....would prefer to get the feel of the theatre and determine which seat when getting in there.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

no family washrooms

February 23, 2015

I was very disappointed to say the least when a new theater is build without any family washrooms. We have taken my 16 year old son to the movies and he had to go to the bathroom we quickly came to realize that there were no family bathrooms. Unfortunately we were all girls with him on this occation and letting him go to the bathroom on his own is not a possibility because of safety concerns. We had to go to the very busy concession stand to get the manager and have her guard the bathrooms while we went in. What an embarrassment and a shame that this is still happening with NEW theaters.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

best theater in town

February 14, 2015

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Dirty

February 09, 2015

The concession stand is filthy. The floor is covered with spilled popcorn every time I go there. Nobody picks up a broom to clean it ... ever. The broom and dust pan are right beside the pop corn machine but nobody thinks to sweep the place down. Nobody give as damn. The manager, assistant managers, the clerks, and everybody working there simply don't see the garbage they wade through. Rats, mice and vermin will never get out once they find the permanent buffet of pop corn and food from one end of the place to the other.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

January 26, 2015

service is very poor 1 or 2 staff at concession to sell tickets and other items. have waited up to 15 min. and was 3rd in line. Why do I have to pick a seat and then get inside and lucky if a dozen people watching show.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Seats from hell

December 06, 2014

Every time I view a movie at this theatre it's a pain in the neck. The seats force you to sit at such a backwards angle that you have to force your head up to see the screen. What were they thinking when they filled the theatre with this kind of seating. Perhaps a monkey was involved in the decision.

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4
Change Location