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User rating: 3.80 Read Reviews | Rate Theatre

1000 Island Mall, 2399 Parkdale Ave., Brockville, ON K6V 2G9

613-498-2217 | View Map


3.80 / 5

User rating: 3.80

Based on 12 votes and 12 reviews



  • General Experience User rating: 3.91666666666667
  • Concession User rating: 3.5
  • Cleanliness User rating: 3.66666666666667
  • Theatre Presentation User rating: 3.75
  • Customer Service User rating: 4.16666666666667

 

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Theatre Reviews

Showing 1 to 10 of 12

Hell yeah

April 30, 2018

Awesome place

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great service!

April 30, 2018

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

March 25, 2014

We found food/snack/drink over priced.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Dirty Theatre, Messy Floor

October 13, 2014

Someone forgot to do their job, everything else was normal for a theatre experience.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

dirty bathrooms

April 04, 2014

Bathrooms are always dirty and not stocked up. Staff seems oblivious when told about it. Not impressed.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

February 15, 2016

My husband and I really enjoy going to the movies and the staff there are great and always helpful.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

good movie selection for the area

March 25, 2017

good family theater, suits the community

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

afternoon matinees

January 08, 2018

Why are there no afternoon time for movies?????????

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

February 03, 2016

This theatre only caters to kids and teens the movies that are played here are really disappointing, I have to drive to either Ottawa cineplex or kingston cineplex too see something descent

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Terrible Sound

January 06, 2019

In the last six months the sound quality had degraded significantly. Doesn't seem to matter which theater room either, they all sound like standard definition and low quality. I couldn't hear the dialog over someone eating popcorn a row in front of me. I don't know whether the equipment has failed or if there just aren't any experienced staff that know how to use the equipment, but it is pitiful. The sound is half the experience!!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3
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