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User rating: 3.03 Read Reviews | Rate Theatre

2945 Jacklin Rd., Langford, BC V9B 5E3

(250) 474-1007 | View Map


3.03 / 5

User rating: 3.03

 



  • General Experience User rating: 2.77777777777778
  • Concession User rating: 3
  • Cleanliness User rating: 3.25
  • Theatre Presentation User rating: 3.11111111111111
  • Customer Service User rating: 3

 

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Theatre Reviews

Showing 1 to 6 of 6

Low Sound and Garbage!

January 05, 2016

Went to see Star Wars 3D with my son and looking forward to a great experience. I was hugely disappointed. The movie itself was great but the sound was so low that it ruined the experience for us. There was absolutely no bass at all and the level was so low we could hear people around us crunching their popcorn and digging their hands in licorice bags. Put it this way ....the sound for the original Star Wars was 10 times better back in 1977! On the way out we heard another customer complaining on how the lights were left on in the projection room during their movie. There was also garbage left in the cup holders from the previous movie showing. I don't even think "the force" can help this expensive theater!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Fifthy

January 05, 2016

We went New Year's Day with our son and daughter in law to see Star Wars 3D and if we could have left we would have it was filthy as we entered and really we even hated to have to sit down. I have never in my long life seen a theatre so dirty. It was so stuffy and hot and as the show played on I became so hot I thought I was going to pass out. My son moved our jackets from our laps hanging them over the backs of the seats my god then at the end we go to leave and his good coat is soaked, we look behind the seats and there's puddles of wet garbage. It will be a very very long time before we if ever go back. And yes we did speak to a very nice part time manager but she says under staffing and they do NOT have CONTROL over the heating that is absolutely insane.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

comfy seats

June 16, 2015

Great date night, popcorn cruncher

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Worst service ever! WOW! the movie review makes you give at least one star!

October 04, 2014

My wife and I went on a much needed date. We have the worst service from the concession ever! Not only once but twice! We stood in line for 25 minutes for the YOYO frozen yogurt. You think that 25 minutes there must have been a long lineBut we where second in line. The lady in front of us asked for her money back and left. When we finally got your Frozen yogurt the cup was only 1/3 full. After eating our yogurt. My wife went to get some popcorn, she waited in line for over 30 minutes. Again I understand that there is long lines at movie concession, but the girl took my wife's order then went to the back for 5 minutes,filled the popcorn maker,filled the butter,then came over to my wife and said. "OH SORRY I FORGOT ABOUT YOU!" My wife missed the first 15 minutes of our movie.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0

Most comfortable seats!

February 09, 2014

Excellent experience. Wide, adjustable seating.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

A Beautiful theatre

October 13, 2013

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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