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User rating: 1.84 Read Reviews | Rate Theatre

10330 109th Street, Grande Prairie, AB T8V 7X3

(780) 513-5534 | View Map


1.84 / 5

User rating: 1.84

Based on 18 votes and 17 reviews



  • General Experience User rating: 1.77777777777778
  • Concession User rating: 1.82352941176471
  • Cleanliness User rating: 1.70588235294118
  • Theatre Presentation User rating: 1.82352941176471
  • Customer Service User rating: 2.05882352941176

 

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  • Concession

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  • Theatre Presentation

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Theatre Reviews

Showing 1 to 17 of 17

Standard Theatre Experience

September 18, 2016

The theatre uses an outdated building which is kind of ugly to look at and the seats need to be updated. Staff efficiency also sways back and forth depending on the day. Besides that the theatre works up to standard with friendly staff.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

July 23, 2016

General experience? Quit going long ago.....

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Abuse of Monopoly

June 10, 2016

Theatre serves those under 5 and Sci-Fi /Horror fans only. Okay movies come and are gone in 3 days. Doesn't seem to have janitorial service. Ticket wicket is manned by one person trying to do the job of 3. That's on a good day - other times, you have to stand in line at concession to purchase a ticket. Self serve machines have long line ups in a tight corner where it's impossible to know who was there first. Have stopped going - putting my $$ elsewhere.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Disgusting theatre.

May 31, 2016

I cannot believe the prices they charge and how little they do to take care of the place. Everything is sticky. The washrooms smell of urine, on the floor on the toilets, they a usually clogged and full of feces. The screens are outdated, old technology. They demand prices similar to the ones in bigger cities where you can choose WHERE you sit in advance. What's more they closed down all theaters and now this is our only choice. Stop abusing your monopoly. If you demand these prices start by offering AVX or VIP. Also with tickets this high how the hell are you still making us sit through 20 minutes of ads? I stopped going all together. Unless something else like Deadpool comes around again where i HAVE to see it.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Need to update theatre

May 28, 2016

Seriously... other theaters have AVX or VIP.. this one has nothing.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Getting tired

December 22, 2015

for the price you pay not worth it. Popcorn is burnt half the time bunch of young punks working who don't care. Theater needs updating as the seats are disgusting and broken

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst theatre I have been too in years

October 03, 2015

Over 75% of the new movies I have gone to in the past year have had issues with the movie not starting until a guest talks to the staff to get the movie to start then the sound does not work or is out of sync. The theatre is outdated and small. The seats are small and worn out. The concessions are a joke.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Perfectly good theatre

June 13, 2015

Exactly want you should want from a theatre. The other comments in here are crazy.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

need to improve

May 13, 2015

totaly dirty place stuffy but only movie place to go

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Get your tetnis shot first

February 09, 2015

So too bad they are the only game in town. What a filthy place. Air vents in bathrooms are virtually closed off with dirt.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3
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